My Role as Chief Operating Officer (COO): Termatree, Enlightenment, Ritual Thangka & Evamratna (Handicraft and Buddhist Art E-commerce Platforms) When I stepped into the role of Chief Operating Officer, I was managing not one, but four distinct brands — Termatree, Enlightenment, Ritual Thangka, and Evamratna. Each operated in the Buddhist art and handicraft sector, yet each required a different operational rhythm. My focus was to bring consistency, efficiency, and accountability across all departments while letting each brand maintain its own identity. The first step was establishing a clear operational structure. I built departmental SOPs and KPI-driven systems that connected production, photography, editing, logistics, marketing, and sales. Every process — from sketching a Thangka to its final listing online — was mapped, standardized, and tracked. This made performance measurable and improved both speed and quality. I introduced weekly reporting systems and dashboard-based monitoring so that progress, setbacks, and priorities were visible across teams. Marketing and sales were integrated into a single pipeline — content creation, SEO, social media, and e-commerce listings all worked under shared targets and quality checkpoints. In logistics, I streamlined vendor coordination, packaging, and DHL export workflows, ensuring each brand could move products internationally without delay. On the production side, I worked closely with artisans and supervisors to set benchmarks for sketching, coloring, and finishing — blending traditional craftsmanship with data-driven performance tracking. Recruitment and training were another priority. I formed dedicated teams for photo and video production, content creation, and quality assurance, each led by trained supervisors with clear accountability. New hires were onboarded with defined KPIs, and team leads were evaluated through leadership and retention metrics. To keep pace with scale, I introduced workflow automations through Asana and integrated performance dashboards, reducing manual coordination and giving management real-time visibility into each project. Departments that once worked in isolation began operating as a single, coordinated system. Beyond operations, I also helped align each brand with its social purpose. Under our collective vision, we continued supporting artisans through steady work, skill development, and contributions to Buddhist monasteries and sanghas. Campaigns like the Dakini Day Thangka auction reflected this balance between commerce and culture, connecting our art to global audiences with integrity. Managing four brands simultaneously meant balancing detail with strategy — from refining SEO titles and media quality to designing company-wide incentive models. Over time, this structure turned a traditional art-based operation into a performance-oriented ecosystem — one that honors heritage, sustains livelihoods, and runs with the precision of a modern enterprise.

As an Accounting Associates / Intern at Wagle and Associates, a Chartered Accountancy Firm, I was able to closely understand the business book keeping and accountancy system. In this capacity I got the opportunity to visit number of business houses spread all across Nepal and closely monitored book-keeping and accounting system. Few of my significant achievements as a Accounting Associates / Intern was developing Management letter documentation for: • Yaj-Gulf Groups, a manpower company located in ChappalKarkhana • Dibyashwori Hydropower, a hydroelectricity developer having its head office in Baneshwor • Kantipur Manpower, a manpower company located in Samakhusi • Human Rights Protection and Legal service, a NGO located in Nepalgunj • Paribartan Nepal, a NGO located in Lalitpur • Investment Management Nepal, an investment and brokerage institution located in Tripureshwor • Unity for Sustainability Community Development, a NGO located in Bhairahawa

As a Short Term Management/Research Consultant at Biruwa, I supervised and lead many consulting projects. Few of my significant achievements as a consulting projects lead are: • Developing research framework and questionnaire to conduct primary market survey on Modular Kitchen Business in Kathmandu • Developing Financial Feasibility Report for Resort Based on Chitwan • Developing research framework and questionnaire to conduct primary market survey and financial feasibility for the Housing Company based in Kathmandu • Developing financial feasibility report for Cafeteria based in Baluwatar • Developing research framework and questionnaire to conduct site assessment and prepare report for mapping commercial viability of a vacant property located in Kathmandu • Developed and Designed feasibility report on Entrepreneurship Development being focused on Tibetan Youths located in Kathmandu and Pokhara • Conducted Training Needs Assessment and Designed Trainings for Youth Entrepreneurship Development program focused on Tibetan Youths based on Kathmandu and Pokhara • Conducted Training and and developed reports on Training Delivery for Youths participating in Tibetan Youths Entrepreneurship Development program based on Kathmandu and Pokhara • Developed Business Feasibility report and Business Plan for National Cooperative Board Kathmandu and Chitwan • Conducted Primary Market Research for National Level Project • Liaison with Board of Directors form NCB and Board of Directors of individual Cooperative from 25 districts • Developed the research framework, survey questionnaire and conducted primary market research on business feasibility to construct cooperative building being focused in Kathmandu and Chitwan • Prepared Questionnaire, Conducted Phone Interview, Conducted Field Survey, Analyzed Insights and Documented the Report on Business feasibility, go-to market strategy and collaboration development being focused in the nature of the products and shops envisioned to be integrated in newly constructed cooperative building located at Kathmandu and Chitwan

As a Short Term Management/Research Consultant at Biruwa, I supervised UNNATI - United Nation Capital Development Fund (UNCDF) Financial Inclusion Programme facilitating 18 SME's and Businesses from Dhankuta, Terathum, Bhojpur and Sankhuwasabha. In this capacity, I acted as a: • Liaison between Bank Managers, Business owner and Business Groups trying to understand the financial Inclusion policy (Access to Fund and Mobile Money for Poor) in Nepal. • Liaison / Communicator between Business Owners and Cooperatives under UNNATI Program helping them understand current financial inclusion plans, reach and accessibility to such funds. • Business Analyst, diagnosing18 SME's under UNNATI (including Proprietary Businesses, Partnership Business and Cooperative Union) funded by UNCDF • Research and Survey developer / facilitator developing KII understand the 18 SME Groups current market strategy, training and financial needs • Trainer and incubator formulating Growth and Marketing strategy for SMEs • Financial and Business Plan report developer developing business plan and financial plans in accord to SME's.

As a Short term translation and transcribing consultant at Inter Disciplinary Analyst, I facilitated IDA produce quality documents / external communication report documents. I collaborated with IDA in: • Translating FGD, KII and IDI for ‘Tipping Point Project’ in collaboration with CARE Nepal and EMORY University (USA) • Translation of FGD, KII and IDI for ‘Longitudinal Survey’ in collaboration with Sahaj

As a visiting faculty I started teaching at The British College- Tripureswor Nepal, on a part-time basis. The British College is affiliated to Leeds Breckett University, Leeds, United Kingdom. I facilitated MBA student and delivered lecture on • Business Research and Consulting

As a visiting faculty I started teaching at Himalayan College, Kamalpokhari Nepal, on a part-time basis. Himalayan College is affiliated to Infrastructure University, Kuala Lumpur, Malaysia. I was the lecturer for: • Strategic Management – MBA 4th Semester • Strategic Management – BBA 6th Semester • Quality Management – BBA 2nd Semester

As a visiting faculty I started teaching at Kathmandu University Central Campus - Humanities and Management Unit Block Dhulikhel, Nepal on a part-time basis. I was the lecturer for • Entrepreneurship Development – Bachelors 4th year • Entrepreneurship and Ethics – Bachelors 4th year • Engineering Management – Bachelors 4th year • Engineering Economics – Bachelors 2nd year

As a visiting faculty I started teaching at Sunway College-Maitidevi Nepal, on a part-time basis. Sunway College is Affiliated to Infrastructure University, Kuala Lumpur, Malaysia. I was the lecturer for: • Strategic Management – MBA 3rd Semester • Value Engineering – MBA 4th semester • Risk Management – MBA 4th semester • Innovation Management – BBIM 6th Semester • Thesis Supervisor • Project Management – MBA 4th semester